Terms and Conditions

COASTAL DOMAIN GUEST HOUSES
Greg Peele Pty Ltd   ABN 76 852 013 867
1&2 / 18 Domain Road, Jan Juc 3228
Postal address: PO Box 734, Torquay 3228

 

1. All bookings will commence from 2.00pm on arrival and conclude at 10.00am on departure. Additional charges may be levied for late check-out if not approved by owner prior.

2. The maximum number of occupants is not to exceed the agreed number at the property. Overloading will render the tenant liable to cancellation of the booking with no refund.

3. Tenants agree to allow the Owner/Agent his nominee to enter the rented premises to carry out necessary repairs should the need arise.

4. Any breakages, damage or lost keys must be reported to the Owner and paid for immediately.

5. Lost keys may be supplied at a cost of $25 per key.

6. Any damage not reported or found on inspection of the rental enforces a forfeit or partial forfeit of bond.

7. All linen items are to be left in the same good condition as on arrival. All lost or damaged items must be paid for. Additional costs will be passed on if extra laundering is required.

8. Strictly no dogs or other pets under any circumstance.

9. Premises must be left clean and tidy otherwise an additional cleaning fee will be charged. All rubbish must be removed.

10. Furniture or household effects are not to be removed from the premises and all must be left in the same position as at commencement of tenancy.

11. Tenants found to be causing a nuisance or place the property owner at situation of loss will be terminated immediately with no refund given. Any malicious damage or behaviour will be reported to the police.

12. No responsibility is taken for tenants personal property left on the premises.

13. Bookings only confirmed upon deposit received. Deposit and final payment must be received by the due dates. Cancellation conditions apply.

14. If paying by credit card, or providing your credit card details for security,  you are giving us authority to charge the provided credit card number for any cost incurred through lack of cleanliness, items missing or damage to the property.

15. Bond money, if not claimed, is refunded within 14 days. If payment was via direct deposit, tenants must provide their bank details for electronic funds transfer of refund.

16. All bookings are for the dates shown in email only. We reserve the right to cancel any booking should the need arise. The booking is made in good faith but may be subject to change prior to commencement of the booking. Should cancellation occur at Owners cause, we will refer you to another accommodation service.

17. Our marketing material and/or verbal description of the properties is to the best of our ability and in good faith, no responsibility or refunds for alleged miss-description can be accepted.

18. Artwork on the premises is not owned by Coastal Domain, therefore, if any item is damaged beyond repair it is to be purchased by the tenant.